Delivery

 

 Delivery Information

Our delivery practices are as follows:

a) Delivery within 3-5 working days unless otherwise advised, depending on when you ordered. We deliver our orders in batches to reduce the carbon footprint of our delivery fleet.

b) We will send you a text and/or email the day before delivery to confirm you are available for receipt, adjusting our delivery instructions or plans accordingly if you’re not.

c) To ensure that we call you on the number you provided if you aren’t in

d) To leave your order in a safe space (which you are required to provide) if we can’t reach you on the phone and to take a photo which will be sent to you in a delivery notification email/text.

f) To check in with you after the delivery via a feedback form to ensure your order was received as planned. We will then follow up immediately to correct any delivery issues you have faced.

g) Our delivery postcodes are listed below in alphabetical order:

BR1
BR3
BR4
BR7
CR0
CR2
CR4
CR5
CR7
CR8
E1
E10
E11
E12
E13
E14
E15
E16
E17
E2
E20
E18
E3
E4
E5
E5
E6
E7
E8
E9
E98
EC
EN1
EN2
EN3
EN4
EN5
GU1
GU15
GU16
GU19
GU2
GU20
GU21
GU21
GU22
GU22
GU23
GU24
GU25
GU3
GU4
GU47
GU7
HA0
HA1
HA2
HA3
HA7
HA8
HA9
KT1
KT2
KT3
KT4
KT5
KT6
KT7
KT8
N1
N10
N11
N12
N13
N15
N16
N17
N19
N1C
N1P
N2
N20
N21
N22
N3
N4
N5
N6
N7
N8
N81
N9
NW1
NW10
NW11
NW1W
NW2
NW26
NW3
NW4
NW5
NW6
NW7
NW8
NW9
RG1
RG10
RG12
RG2
RG30
RG31
RG4
RG40
RG41
RG42
RG45
RG5
RG6
RG9
RH2
RH3
RH4
RH5
SE1
SE10
SE11
SE12
SE13
SE14
SE15
SE16
SE17
SE18
SE19
SE1P
SE20
SE21
SE22
SE23
SE24
SE25
SE26
SE27
SE3
SE4
SE5
SE6
SE7
SE8
SE9
SL0
SL1
SL2
SL3
SL4
SL5
SL6
SL8
SM1
SM2
SM3
SM4
SM5
SM6
SW10
SW11
SW12
SW13
SW14
SW15
SW16
SW17
SW18
SW19
SW1A
SW1E
SW1H
SW1P
SW1V
SW1W
SW1X
SW1Y
SW2
SW20
SW3
SW4
SW5
SW6
SW7
SW8
SW9
SW95
TW1
TW10
TW11
TW12
TW18
TW2
TW6
TW7
TW8
TW9
W1
W10
W11
W12
W13
W14
W1A
W2
W3
W4
W5
W6
W7
W8
W9
WC